State Farm® Insurance Agent Jen Chandler
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amy Rice
July 31, 2026
5
out of
5
rating by Amy Rice
"Shaydi Huston is amazing and met all our insurance needs plus more ! Highly recommend!"
Brook Beeler
July 31, 2026
5
out of
5
rating by Brook Beeler
"Huge thanks to Shaydi! She was patient with all of my questions and quick on the draw with answers. We’re looking forward to being long term customers and acquiring long term savings for our insurance needs."
We responded:
"Hi there! Thank you so much for your kind review. I’m really glad Shaydi was able to be patient with all your questions and quickly get you the answers you needed. We truly appreciate your trust, and we’re excited to be your long-term insurance agents. -Jen"
Linda Carr
July 21, 2026
5
out of
5
rating by Linda Carr
"Worked with Cole to finalize house and car insurance. He was great."
We responded:
"Thank you so much for the feedback! We really appreciate it! So glad Cole was able to get everything set up for you and that you had a great experience with him. We look forward to helping you with any future insurance needs you may have :)"
Ashley Bye
July 15, 2026
5
out of
5
rating by Ashley Bye
"Coal made getting a quote fast and easy! Thank you!"
We responded:
"Thank you for your review! I am glad Cole made getting your quote fast and easy. Your feedback means a lot. I appreciate you choosing Kellogg State Farm! -Jen
"
Dayne Evenson
July 15, 2026
5
out of
5
rating by Dayne Evenson
"Emily was outstanding throughout my claim. She kept me informed every step of the way, was always quick to communicate updates, and took the time to clearly answer all of my questions so I understood exactly what was happening. She went above and beyond to make what could have been a stressful process much easier. I really appreciated her professionalism, responsiveness, and willingness to help. If you're working with Emily at Kellogg State Farm, you can expect excellent communication and someone who truly cares about helping customers."
We responded:
"Thank you for the great review! I am so glad Emily was able to guide you through your claim with clear communication, prompt updates, and genuine care. I appreciate you choosing Kellogg State Farm!"
David Keyes
July 14, 2026
5
out of
5
rating by David Keyes
"Very helpful, prompt, and knowledgeable"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear you found everything very helpful, prompt, and knowledgeable. We truly appreciate your support and look forward to serving you again!"
Steven Keniston
June 24, 2026
5
out of
5
rating by Steven Keniston
"This review is for Emily at this agency. She is a total sweetheart on the phone and very helpful! This office also has great customer service in general... Highly recommend!"
We responded:
"Hi there! Thank you so much for your wonderful review. We’re thrilled to hear that Emily was a total sweetheart on the phone and that you had a great experience with our team’s customer service overall. We truly appreciate your recommendation and are grateful to have you as a client! 😊"
Justin Garrison
June 22, 2026
5
out of
5
rating by Justin Garrison
"Shaydi and Emily were amazing at helping be get set up for insurance!! 10/10 would tell anyone to call them!"
We responded:
"Thanks so much for the wonderful review! I am thrilled to hear Shaydi and Emily were able to help you get set up with your insurance—10/10 is music to my ears. I really appreciate your recommendation! -Jen"
Chad
June 16, 2026
5
out of
5
rating by Chad
"Friendly, knowledgeable people and no-low wait time!"
We responded:
"Thanks for the awesome review! 😄We can drop the wait time like it’s a beat 🎧 and I love hearing that my team slays it with smiles and big IQ (insurance quotient) points!"
Scott Crytser
June 15, 2026
5
out of
5
rating by Scott Crytser
"Emily and Shaydi were very helpful and knowledgeable they answered all of my questions and made the process of switching insurance very easy. Thank you again"
We responded:
"Thank you for the wonderful review! I am so glad Emily and Shaydi were able to answer all your questions and make the switch easy for you. Thanks again! -Jen
"
Gwendolyn Luper
June 4, 2026
5
out of
5
rating by Gwendolyn Luper
"Jen was excellent at explaining coverages risks, costs and options. She does not push to obtain coverages, but let's you analyze your options and make your own decisions. I highly recommend her to anyone who has questions about various insurance products."
We responded:
"Gwen,
Thank you so much for your kind words! I really appreciate it. I’m glad I was able to clearly explain coverage options, risks, and costs, and that you felt comfortable analyzing everything and making your own decision. I’m especially happy to hear you felt I wasn’t pushy—that’s always been my goal. Thanks again for the recommendation!
Jen"
stacy dechand
June 2, 2026
5
out of
5
rating by stacy dechand
"Super easy and helpful to make policy changes! Friendly service!"
We responded:
"Thank you for the great review! I am happy to hear the policy changes were easy to make and that you received friendly, helpful service. I truly appreciate your feedback! -Jen"
DAnn Vaughan
May 22, 2026
5
out of
5
rating by DAnn Vaughan
"Jen is very knowledgeable and so helpful! She asked the hard questions and helped provide answers to any and all concerns we had. Would recommend her and her staff to anyone!"
We responded:
"Thank you so much for the kind words! We’re really glad to hear you felt supported throughout your process and that the knowledge and “hard questions” helped put your concerns at ease. Thanks again for recommending us. We’re here for you anytime you need us!~ Jen"
KAH1972!
May 21, 2026
5
out of
5
rating by KAH1972!
"Emily was wonderful! They ended up having technical difficulties so they couldn’t handle my transaction at that moment but she was kind enough to actually call me back later in the afternoon so that we could get things taken care of. Outstanding! Thank you so much !"
We responded:
"Thank you so much for your wonderful review! I'm sorry to hear there were technical difficulties, but we’re truly glad Emily was able to reach out and help you get everything sorted. Your kind words mean a lot—thanks again for choosing us! 😊 -Jen"
Kody Richardson
May 15, 2026
5
out of
5
rating by Kody Richardson
"Shaydi was very fast to get me a quote for my home insurance and very easy to talk to!"
We responded:
"Hi Kody! Thank you so much for the wonderful review. We’re glad Shaydi was able to get you a quick quote for your home insurance and that you found everything easy and comfortable. We really appreciate you choosing us! 😊 -Jen"
Darcee Handley
May 13, 2026
5
out of
5
rating by Darcee Handley
"Top notch! First agent that sat down with us and explained our policies and helped make us feel very comfortable in our decisions. Highly recommend Jen Chandler, especially for the Silver Valley"
We responded:
"Thank you Darcee! It was my pleasure spending time with you and Aaron talking though your current policies, what matters to you most, and how we can help you protect it! Jen"
Emily Cook
May 12, 2026
5
out of
5
rating by Emily Cook
"Emily made the process quick and easy."
We responded:
"We’re happy to hear that! Thank you for taking the time to share your experience with us."
Ryan Bonnalie
May 11, 2026
5
out of
5
rating by Ryan Bonnalie
"Thanks again Gentry!"
We responded:
"We really appreciate you, and it was a pleasure working with you."
Amy Joy The Bold
May 6, 2026
5
out of
5
rating by Amy Joy The Bold
"Gentry is so cheerful and friendly and easy to talk to, and I really appreciate her help."
We responded:
"Thanks so much for your review! I am glad Gentry was cheerful, friendly, and easy to talk to—and that she could help with your motorcycle insurance. We truly appreciate it! 🏍️😊 -Jen"
Barbara Mooney
May 5, 2026
5
out of
5
rating by Barbara Mooney
"Working with Shadi has made my insurance seeking so much easier. She patiently answered all of my questions, even the silly ones, with helpful facts and skilled knowledge. I truly look forward to working with her in the future. Thank you so much for your servives."
We responded:
"Thank you for your kind review! I am so glad working with Shaydi made your insurance search much easier. I am so happy she answered all questions—yes, even the “silly” ones—with helpful information and the expertise you need. We truly look forward to assisting you again in the future. Thanks again for trusting our services! 😊"
Kim Flowers
May 5, 2026
5
out of
5
rating by Kim Flowers
"Shaydi was a breath of fresh air. She was very professional and helpful. A delight to have help me!"
We responded:
"Hi there—thank you so much for the review! I’m so happy to hear that Shaydi was a breath of fresh air and that she was professional and helpful. We truly appreciate you taking the time to share your experience, and I’m glad she made your visit enjoyable. —Jen"
Cat Furr
April 27, 2026
5
out of
5
rating by Cat Furr
"Love these gals! So personable and knowledgeable, wouldn't call anyone else over that way!"
We responded:
"I really appreciate your review! It means a lot that you found my team friendly and well-informed. Thanks for trusting us—we’d love to help you again anytime! -Jen"
Mathew Burrell
April 19, 2026
5
out of
5
rating by Mathew Burrell
"Great customer service, communication and understanding was perfect, over all the service was awesome"
We responded:
"Thanks so much for your wonderful review! I am really glad to hear you received great customer service, clear communication, and that we were able to understand your needs perfectly with your vehicle insurance. I truly appreciate your feedback—safe travels! 🚗💙 -Jen"
russell mcgarry
April 13, 2026
5
out of
5
rating by russell mcgarry
"The staff is always helpful, informative and above all else very friendly."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that our staff made such a positive impression. We appreciate your support and look forward to serving you again!"
Sharon Powell
April 13, 2026
5
out of
5
rating by Sharon Powell
"Friendly, prompt and very helpful!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a friendly and prompt experience. We're always here to help!"