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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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DAnn Vaughan

May 22, 2026

5  out of  5
rating by DAnn Vaughan
"Jen is very knowledgeable and so helpful! She asked the hard questions and helped provide answers to any and all concerns we had. Would recommend her and her staff to anyone!"
We responded:
"Thank you so much for the kind words! We’re really glad to hear you felt supported throughout your process and that the knowledge and “hard questions” helped put your concerns at ease. Thanks again for recommending us. We’re here for you anytime you need us!~ Jen"
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KAH1972!

May 21, 2026

5  out of  5
rating by KAH1972!
"Emily was wonderful! They ended up having technical difficulties so they couldn’t handle my transaction at that moment but she was kind enough to actually call me back later in the afternoon so that we could get things taken care of. Outstanding! Thank you so much !"
We responded:
"Thank you so much for your wonderful review! I'm sorry to hear there were technical difficulties, but we’re truly glad Emily was able to reach out and help you get everything sorted. Your kind words mean a lot—thanks again for choosing us! 😊 -Jen"
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Kody Richardson

May 15, 2026

5  out of  5
rating by Kody Richardson
"Shaydi was very fast to get me a quote for my home insurance and very easy to talk to!"
We responded:
"Hi Kody! Thank you so much for the wonderful review. We’re glad Shaydi was able to get you a quick quote for your home insurance and that you found everything easy and comfortable. We really appreciate you choosing us! 😊 -Jen"
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Darcee Handley

May 13, 2026

5  out of  5
rating by Darcee Handley
"Top notch! First agent that sat down with us and explained our policies and helped make us feel very comfortable in our decisions. Highly recommend Jen Chandler, especially for the Silver Valley"
We responded:
"Thank you Darcee! It was my pleasure spending time with you and Aaron talking though your current policies, what matters to you most, and how we can help you protect it! Jen"
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Emily Cook

May 12, 2026

5  out of  5
rating by Emily Cook
"Emily made the process quick and easy."
We responded:
"We’re happy to hear that! Thank you for taking the time to share your experience with us."
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Ryan Bonnalie

May 11, 2026

5  out of  5
rating by Ryan Bonnalie
"Thanks again Gentry!"
We responded:
"We really appreciate you, and it was a pleasure working with you."
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Amy Joy The Bold

May 6, 2026

5  out of  5
rating by Amy Joy The Bold
"Gentry is so cheerful and friendly and easy to talk to, and I really appreciate her help."
We responded:
"Thanks so much for your review! I am glad Gentry was cheerful, friendly, and easy to talk to—and that she could help with your motorcycle insurance. We truly appreciate it! 🏍️😊 -Jen"
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Barbara Mooney

May 5, 2026

5  out of  5
rating by Barbara Mooney
"Working with Shadi has made my insurance seeking so much easier. She patiently answered all of my questions, even the silly ones, with helpful facts and skilled knowledge. I truly look forward to working with her in the future. Thank you so much for your servives."
We responded:
"Thank you for your kind review! I am so glad working with Shaydi made your insurance search much easier. I am so happy she answered all questions—yes, even the “silly” ones—with helpful information and the expertise you need. We truly look forward to assisting you again in the future. Thanks again for trusting our services! 😊"
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Kim Flowers

May 5, 2026

5  out of  5
rating by Kim Flowers
"Shaydi was a breath of fresh air. She was very professional and helpful. A delight to have help me!"
We responded:
"Hi there—thank you so much for the review! I’m so happy to hear that Shaydi was a breath of fresh air and that she was professional and helpful. We truly appreciate you taking the time to share your experience, and I’m glad she made your visit enjoyable. —Jen"
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Cat Furr

April 27, 2026

5  out of  5
rating by Cat Furr
"Love these gals! So personable and knowledgeable, wouldn't call anyone else over that way!"
We responded:
"I really appreciate your review! It means a lot that you found my team friendly and well-informed. Thanks for trusting us—we’d love to help you again anytime! -Jen"
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Mathew Burrell

April 19, 2026

5  out of  5
rating by Mathew Burrell
"Great customer service, communication and understanding was perfect, over all the service was awesome"
We responded:
"Thanks so much for your wonderful review! I am really glad to hear you received great customer service, clear communication, and that we were able to understand your needs perfectly with your vehicle insurance. I truly appreciate your feedback—safe travels! 🚗💙 -Jen"
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Jeremy Kramer

April 17, 2026

3  out of  5
rating by Jeremy Kramer
"Outstanding staff and hard working employees. Although State farm as a company is Definitely headed in wrong direction as a company in a economic impact financially. Ordinary society can't fill there fuel tank let alone rates that are being passed onto customers. I give 5 stars to the Agency for all they do to hold company together at the agency level. My family in other States are all talking of leaving State farm and some have been 50+ years with State farm. I think it's very validated in facts."
We responded:
"Thank you so much for taking the time to leave this review! We’re really glad to hear you’ve had such a great experience with our team. My team works hard every day, and your kind words mean a lot. We also understand your concerns about State Farm on a bigger level, and we appreciate you sharing that perspective. While we can’t speak to companywide decisions, we’re here to support you and make sure you’re taken care of right here at the agency. Thank you again for the 5 star review for the team and for your continued trust—we’re truly grateful to have the opportunity to serve you and your family.- Jen"
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russell mcgarry

April 13, 2026

5  out of  5
rating by russell mcgarry
"The staff is always helpful, informative and above all else very friendly."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that our staff made such a positive impression. We appreciate your support and look forward to serving you again!"
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Sharon Powell

April 13, 2026

5  out of  5
rating by Sharon Powell
"Friendly, prompt and very helpful!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a friendly and prompt experience. We're always here to help!"
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Teresa Lavergne

March 31, 2026

5  out of  5
rating by Teresa Lavergne
"Was so impressed with Jen. She was exceptionally good with helping us combining our vehicle, fifth wheel, can am and got us set up with renters insurance. Also helped with my supplemental health insurance policy. It saved us a lot going with State Farm. Her team is superior. I will recommend Jen to anyone and everyone. Thank You Jen and Thank You State Farm!"
We responded:
"Thank you so much for the awesome review! I’m super happy I could help you get everything lined up—from your vehicle and fifth wheel to your Can-Am and renters insurance—and even save you some money on your Supplemental health policy. It’s like a full insurance party, and I’m glad you enjoyed it! I really appreciate you spreading the word, and if you ever need anything else, just give me a shout. Thanks again—you rock! Jen"
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Donna Tunis

March 19, 2026

5  out of  5
rating by Donna Tunis
"Jen Chandler’s office is amazing. I contacted them by email mid afternoon and Jen emailed me back that evening and included two other girls that had more knowledge for my situation. That night, our entire area lost power for over 24 hrs and because of that an email was lost in the cloud. I contacted them when the power came back on and Shaydi was able to help me immediately. She made sure I understood what everything meant and did research to get me the most affordable coverage. I had a question several days later and she was happy to answer my questions. Shaydi is very knowledgeable and eager to help! Thank you all!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jen Chandler’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Tutie McCarver

March 4, 2026

5  out of  5
rating by Tutie McCarver
"Very friendly. Shadi was very friendly and professional. She explained everything, and made the experience painless and fun. I am so happy I chose State Farm. Thank you Shaydi!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Shaydi provided you with friendly and professional service and made your experience enjoyable. We’re grateful you chose State Farm for your vehicle insurance needs, and we look forward to continuing to assist you in the future. Thanks again for taking the time to share your experience!"
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Ryan Church

February 23, 2026

5  out of  5
rating by Ryan Church
"Shaydi was very mannered and very helpful on getting me the best coverage for my vehicle. Was very easy to work with."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Shaydi provided you with excellent service and helped you find the best coverage for your vehicle. We appreciate your feedback and look forward to assisting you again in the future!"
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DawnRene' Anderson

January 28, 2026

5  out of  5
rating by DawnRene' Anderson
"Shaydi was amazing. She was very thorough and got back to me quickly with answers to my questions. Thankful for her professionalism."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Shaydi was thorough and responsive in addressing your questions. We appreciate your kind words and are grateful for your trust in our team. If you ever need assistance again, we're here to help!"
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Cameron May-Penelerick

January 17, 2026

5  out of  5
rating by Cameron May-Penelerick
"Shaydi sat down with me and explained all the differences and nuances with different programs. Very nice and informative!"
We responded:
"Thanks a ton for the awesome shoutout! We’re thrilled Shaydi could break down all the twists and turns of motorcycle insurance for you — no confusing jargon, just straight-up info. She loves making sure every rider feels confident and covered. If you ever want to chat more about your coverage or just geek out over bikes, you know where to find us! Ride safe and thanks again! 🏍️😊"
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Kyle Baker

January 14, 2026

5  out of  5
rating by Kyle Baker
"Jen and Shaydi were awesome to work with in establishing new auto and residential coverage with State Farm! They provided, supportive guidance to ensure I had the right information to make coverage decisions. All my questions were answered clearly and they got me set up quickly! What more could you ask for?!? Jen and Shaydi are great representatives of State Farm, and I appreciate their support of me as well as of our local community!"
We responded:
"Thank you so much for your wonderful review! I’m so glad Shaydi and I could provide the support and guidance you needed to feel confident about your new auto and residential coverage. It means a lot to hear that we made the process clear and quick for you. I truly appreciate your kind words and your recognition of our commitment to both you and our local community. If you ever have any questions or need anything else, please don’t hesitate to reach out—we are here to help!"
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Judah Gunderson

January 13, 2026

5  out of  5
rating by Judah Gunderson
"Shaydi helped me get a really great deal on my car insurance and she helped with everything I needed. If you are able, ask for shaydi and you will be in good hands"
We responded:
"Thank you so much for your kind words! I’m glad I could help you find a great deal on your car insurance and assist with everything you needed. It was a pleasure working with you! If you ever have any questions or need assistance in the future, don’t hesitate to reach out. I’m always here to help! Shaydi"
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Shanda Drapeau

January 13, 2026

5  out of  5
rating by Shanda Drapeau
"Best experience I have had getting insurance! Shaydi was amazing. She was completely knowledgeable in all areas of the services and coverages I had and recommended a few changes to better cover me and my family in case I ever need it. We ended with me having drastically better coverage at a significantly lower cost. I have been telling everyone to call shaydi let her save you some money!"
We responded:
"Wow, thank you so much for this fantastic review! I’m beyond proud to have Shaydi on our team — she’s truly a rockstar when it comes to finding the perfect coverage and saving our clients money. Sounds like you and Shaydi made a dream team for insurance success! We love helping families like yours get the best protection without breaking the bank. Keep spreading the word, and remember, if you ever need us, we’ve got your back! 🚗💪😊 Jen"
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Shellie Weikel

January 8, 2026

5  out of  5
rating by Shellie Weikel
"I called our local State Farm office in Kellogg because I was no longer getting a bill, couldn’t get my app to produce any information! Auto W/D for 2 months without knowing what we were paying for. Needless to say we were really upset! After many calls with the gals at the office and their hard work with the upper company, things are back to normal!!!!!"
We responded:
"Happy we were able to take care of you and your father, Shellie. Thank you so much for the kind words and taking time to provide a review! Jen"
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Samantha

December 29, 2025

5  out of  5
rating by Samantha
"Shaydi is the absolute best. She patiently went through and explained what everything was and helped build a plan that was best for me. She also took the time to rework my estimate based on the time my old insurance would lapse and save me even more. I now have triple the coverage at less than a quarter of what I was paying. Shaydi is AMAZING!!!!"
We responded:
"Thank you so much for your kind words! We’re happy Shaydi could take the time to explain everything and help create a plan that works best for you. It’s great to hear she was able to save you money and give you much better coverage. We’re proud to have Shaydi on our team and appreciate you recognizing her hard work. If you ever need anything else, please feel free to reach out! Jen"